Welcome to
CH Strategic Communications.

We provide dedicated, senior consultancy.

 

At CH Strategic Communications, we believe that businesses need experienced advisors with the ability to translate complex business challenges into clear and compelling communications strategies.

We have created an alternative to the traditional agency model, a female-founded business offering exclusively senior expert consultancy, with no delegation to junior team members, and no complex agency processes.

We develop communications strategies that deliver against corporate goals and drive positive commercial, societal and environmental change. With combined experience of over 40 years in strategic communications, working across the spectrum of clients from multinational conglomerates to agile start-ups, we understand the power of communications in building hard-working solutions that drive long-lasting reputational and business success. We believe that our clients deserve a dedicated, senior team committed to providing high impact, cost-effective solutions to their challenges. Our mission is to develop communications strategies that deliver tangible results and have a positive impact on your business, your people and the outside world.

What we do.
We focus on three areas, delivering communications strategies that help clients:

  • Accelerate business growth.

    Building momentum behind a corporate vision, breathing life into corporate purpose as a driving force for success, enabling business transformation, activating leadership communications to engage stakeholder support.

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  • Engage your people.

    Inspiring and engaging employees, building advocacy across territories/ business lines, aligning employees behind corporate strategy, building awareness of company initiatives, driving and embedding change.

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  • Be a positive force in the world.

    Helping businesses to have a positive impact on the world around them – driving change amongst people, communities, society and the environment from sustainability programmes, to equality, diversity and inclusion and social purpose.

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How we do it?

 

  • We love getting to know new clients, understanding your business, your plans and getting to the heart of the challenges you face.

  • We dig deep to explore perceptions of the business as a whole or the specific area you’re seeking to improve – what do your people currently think and feel? How is this reflected amongst external stakeholders? How does this map against the wider category or sector? How is the external landscape impacting your challenges/ plans?

  • We’ll play back the insights gathered from the exploration phase and will use these to develop a carefully targeted strategy to address your specific challenges. We’re passionate about identifying how and where communications can deliver the greatest impact.

  • Let’s go! We’ll develop core materials and tools to successfully land our strategy and deliver real, lasting change for your business, creating compelling narratives that motivate action; messaging tailored to individual stakeholder audiences; and ongoing communications to embed change. And of course, we’ll put metrics in place to measure impact along the way.

 

Our work.

With decades of both agency and in-house experience, we’re proud to have worked with some of the world’s leading companies, in sectors ranging from technology, to healthcare, FMCG and engineering.

What our clients say.

  • Poppy Gustafsson, CEO, Darktrace

    “The work Claire and Lucy carried out for us was thought-provoking and considered. At Darktrace, we're focused on investing in our people to help them succeed.

    The employee engagement strategy that CH Strategic Communications delivered for us continues to strengthen the Darktrace employer brand and our connection with our people.”

  • Carolyn Esser, Chief Corporate Affairs Officer, Darktrace

    “We were delighted with the results that CH Strategic Communications achieved for Darktrace. Claire and Lucy quickly developed a deep understanding of our company and our people. Their insight-led approach is comprehensive and effective. They created a compelling EVP, employee engagement strategy and execution plan for Darktrace, including refreshed corporate values and a creative platform for ongoing engagement.

    Our new employee engagement activities - from our webinars, to the podcast and internal events - have been very well received by our people around the world.”

  • Alan Manuel, Group Chief Executive Officer, Currie & Brown

    "CH Strategic Communications have helped to transform our business. Working with our leadership team and colleagues from across the organisation, Claire and Lucy quickly got to grips with our culture and what makes us tick. They worked with us to define and articulate who we are and what we stand for - developing our corporate vision, mission, purpose and values. Their ideas and solutions were well received by our Executive Board - we even reached unanimous agreement on the refreshed values they proposed!

    Lucy and Claire developed a compelling strategy, and worked with us to successfully launch this to employees around the world. We’ve had very positive feedback so far, and the turnout at launch events was impressively high.

    We’re excited to be in a position now to align our people behind a clear ambition for the business, supported by our purpose.

    On a personal note, I really enjoy working with Claire and Lucy - their direction and support has been integral to the development of our business.”

  • Crispin Read, CEO, The Coders Guild

    "We really enjoyed working with CH Strategic Communications. They developed an insight-led strategy for us that delivered a clear and compelling narrative, messaging and direction for our brand. This has become the core foundation for all ongoing internal and external communications, aligning our people behind our ambitions and supporting business growth."

  • Mike Follett, Managing Director, Lumen Research

    “This is excellent - and entirely in keeping with the strategy workshop itself. Thank you so much for all your hard work and creative thinking: a very successful session.”

  • Paul Newnham, Executive Director, SDG2 Advocacy HubNew

    "Thank you Lucy and Claire for the work you put into Beans is How’s first annual report. We’re delighted with the results and it has already become a powerful tool in our mission to double global bean consumption by 2028.

    Your strategic approach, creativity and attention to detail was highly valued. The report is generating momentum for our upcoming campaigns and initiatives amongst coalition members, partners and stakeholders.

    Thank you for helping to capture the essence of our mission and for partnering with us on this project to drive sustainable solutions in the food sector.”

Our Purpose.

We are a female-founded business, committed to helping clients with high aspirations achieve more for their business, their people, and the world around them.

Who we are.


  • Founder & Senior Consultant

    I’ve worked in corporate communications for over 20 years and I specialise in purpose communications, employee engagement and sustainability. I love nothing more than getting to the heart of communications challenges, understanding what makes organisations tick and focusing on how people and purpose can become the driving force of business growth. I’ve worked with clients in sectors ranging from healthcare to FMCG, engineering to technology.

    I’m passionate about understanding what employees think, feel and do and the impact their pride, commitment and energy has on business success. This has featured prominently in the work I’ve done recently where I led programmes aimed at shining a light on equality, diversity and inclusivity and highlighting the impact communications can have in driving real cultural change. And I’m a big believer in the power of purpose, having worked with organisations such as ManpowerGroup, Weetabix, Reckitt Benckiser and Unilever on programmes aimed at delivering business impact, as well as positive societal and environmental impact.

    My interest in people and culture goes beyond my professional life into my personal life. Having worked in Spain as a student, I love finding any excuse to immerse myself in Spanish culture, spending time in Spain with friends and family whenever possible and getting some much-needed language practice in. And I’m proud of my Scottish roots, as happy introducing the ‘delights’ of Burns Night to unsuspecting guests, as I am teaching my kids the lyrics to my all-time favourite Scottish songs.


  • Founder & Senior Consultant

    My career in strategic communications has taken me from financial services to toothpaste, breakfast cereal, healthcare and back again. I’ve taught dental professionals about the power of purposeful PR in the Philippines, created a corporate communications function from scratch, and written countless speeches, presentations and blog posts that establish and deepen reputation with key stakeholders and industry. I’ve worked with a broad range of organisations including FMCG giants like Unilever and Cereal Partners Worldwide, multinational workforce solutions firm ManpowerGroup and workforce health services start-up Lime Global. My focus has been purposeful corporate communications, starting with strategy through to content creation and, in particular, thought leadership and partnerships.

    It may sound like a cliché, but the best thing about this job is the people. Getting to know and work closely with a new client, getting under the skin of their business and working out how communications strategy can help them flourish is, genuinely, my idea of a good time.

    In my youth I did fair bit of globe-trotting; as a would-be social anthropologist, I once spent time living with a hill tribe in Northern Thailand and I’ve had the pleasure of living in Brussels, New York and London. I love the way travel gives you a window into other people’s worlds, that’s probably why I also love learning languages (badly) and reading novels (thankfully fluently). These days I can be found living in leafy Buckinghamshire in the Chiltern hills with my husband and three children.

We couldn’t do this alone:

We are lucky enough to have a network of highly talented, genuinely lovely people who are always happy to get stuck in when we need them. We work with partners who are experts in:

  • Design.

  • Media relations.

  • Social & digital.

Contact us.

We’d love to hear from you.
For more information drop us a line at

info@chstrategic.com